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Are you interested in joining a team focused on delivering a new and innovative approach to urgent care? Indigo provides the opportunity to work in a start up like environment while maintaining the focus on patient care. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients and completing or assisting with front office duties on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a physician. This position works closely with the physicians, other clinical staff, and front office staff. Work situations are a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate the Clinical Concierge has continuous contact with physicians, patients, patient families/ significant others, community agencies, and patient care staff and management.
One (1) year experience in physician's office or other medical facility preferred
Medical assistant certification from an accredited training program
Washington State Medical Assistant-Certified (MA-C) Certification for Washington workers
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