Careers As Unique As You


Follow-Up Insurance Spec

Job Number: 45427
Tacoma, WA
Job Category: Clerical / Admin Support
Employment Type: Full-Time Regular
FTE: 1
Specialty: Not Applicable
Department: Patient Financial Services
Shift: Day
Work Schedule: Flexible, but preferred is M-F 7-3:30

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Position Summary:
The Insurance Follow-Up Specialist contributes to the financial viability of the organization by assuring that accounts have been properly billed and reimbursed. Responsibilities include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes, and acting as a functional leader or reference source.  This position requires discretion and good judgment in decision-making and representation of MultiCare.  Work situations are varied and require extensive insurance billing, follow-up and appeal knowledge, and strong customer service skills.  This position provides the link in communication between MultiCare and the patient, insurance companies/third party payers and the provider of service or departmental staff.  The Insurance Follow-Up Specialist performs these functions at a complex level of implementation, analysis and resolution

Minimum Requirements:
Related health care or insurance industry experience
Knowledge of Federal and State billing requirements preferred
Two years patient accounting experience preferred
May substitute advanced degree in Finance or Business Administration for experience

Two years post high school education or AA degree preferred

Auto insurance billing experience is preferred

Position start date: March 20, 2017

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at