Medical Receptionist

Job Details

Job Number:
80557

Location:
Auburn, WA

Entity:
Clinics

Category:
Clerical / Admin Support

Department:
Provider Float MMA

Specialty:
Not Applicable

Employment Type:
On-Call/Per-Diem

Shift:
Day

Schedule:
Variable

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Position Summary:
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public

Minimum Requirements:
One year clerical and/or receptionist experience; or 6 months in a medical setting
Customer service experience

Education/Licenses/Certifications:
Post High School office procedures preferred
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience.

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