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JOB DETAILS

Patient Services Rep

Job Number: 51098
Location:
Tacoma, WA
Job Category: Laboratory / Pathology
Employment Type: Full-Time Regular
FTE: 1
Specialty: Not Applicable
Department: LabsNW West Tacoma
Shift: Day
Work Schedule: Mon-Fr plus alt weekends

The reasons to work at MultiCare are as unique as the people who do.  Join us for the professional challenges you seek.  In the settings you prefer.  With schedules that fit your life.  Learn more at www.multicarejobs.org

Position Summary:
The Patient Service Representative (PSR) is generally responsible for three pre-analytical functions: patient registration and order entry, phlebotomy, and specimen processing.  The percentage of time spent in each of these functions will vary with location.  The PSR may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.  This is a high-visibility position with primary outpatient and/or inpatient contact. Work situations require professionalism in demeanor, communication and dress, an ability to establish trust and confidence with patients and/or patient families, and a service approach to the job. Internal contacts include other laboratorians and other facility co-workers; external contacts include patients, families, office staff and physicians.

Minimum Requirements:
One year phlebotomy experience preferred
Previous experience dealing with the public preferred

Education/Licenses/Certifications:
High school graduate or equivalent preferred
Current Medical Assistant-Phlebotomist Certification or Medical Assistant-Phlebotomist eligible (must complete the training and submit application within 90 days of Hire)
Completion of phlebotomy course or training preferred

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at candidateexperienceteam@multicare.org.