Physician Coach Leader-Service Excellence

Job Details

Job Number:

Tacoma, WA

MultiCare Health System



Employment Type:
Part Time - Regular

Physicians affiliated with MultiCare are recognized as being among the best healthcare providers in the Northwest Region with an expansive primary care clinical network as well as both adult and pediatric specialists providing easy access for patient consultations right here in the community. You’ll find everything you need to excel in your job including outstanding facilities, comprehensive resources and talented teammates in partnering for healing and a healthy future. MultiCare is a recognized leader in the use of advanced technology and Epic, our Electronic Health Record (EHR), keeps our staff better connected throughout the healthcare system.

The Opportunity:

• The Physician Coach Leader - Service Excellence acts as a system champion dedicated to creating a world-class culture of excellence in patient experience by driving a singular focus of “patient as the center” of all work.
• The Physician Coach together with the Sr. Service Excellence Coach for Medical Practice and the Director of Service Excellence, collaborates with senior leadership on a strategic vision of service excellence to be cascaded down to all staff members.
• Focused on creating the ideal patient experience through engaging the front-line care team, the Physician Coach meets the patient and clinician where they are, coaching in the clinical setting.
• Building a culture where every single person is a care giver, the Physician Coach trains and inspires nurses, physicians and all care givers to improve their patient interactions and hardwire proven best practices for highly efficient and effective processes along the patient care value stream.

Competitive salary, a full array of benefits and a great location makes this an ideal choice for the provider who is looking to experience the best of Northwest living from big-city amenities to the pristine beauty and recreational opportunities of the great outdoors.

Experience Profile:

• Board certified/eligible at time of employment
• Licensed in the state of WA by the time of employment
• DEA, NPI & prescriptive authority
• Current BLS for Healthcare Providers certification by the American Heart Association
• Eight (8) years of healthcare leadership experience with demonstrated success managing teams, developing and managing projects, and implementing patient experience improvement initiatives in a complex environment
• Three (3) years clinical healthcare experience

Rated 3.2 out of 5 stars
Reviews and Ratings on
"Good benefits. Good pay. Good learning opportunities."
- Former Employee
in Tacoma, WA

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