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This Program Assistant for HRPNP (High Risk Pregnancy Newborn Program) is responsible for ensuring that the high risk pregnancy patient has been oriented to the program benefits, patient appointments are coordinated and made, patient has access to the My Chart web part of the program, and provides instruction to the patient on the use My Chart web product. This position also assists with the planning and implementation of informational programs that encourage and stimulate customers to have fuller and richer lives. This position works with other staff to plan and assist in directing MHS customers to appropriate desired services. This is a support position performing a variety of routine to moderately complex front office and clerical duties. Work situations require organization, prioritization, flexibility, and time management skills. Contacts are with a wide variety of internal and external management and staff level positions; patients, families, physicians, and insurance companies/D.S.H.S., and hospitals. This position works under direct supervision and works closely with other departmental staff. Decision-making is limited to the daily routine duties of the position.
Two years professional customer service, receptionist, or concierge experience; preferably in a medical setting
Experience working with and sensitivity to the needs of Pregnant women, elders, or disabled individuals
Associates degree or additional job experience equivalent; College degree preferred
This position will float to Covington, Tacoma and Puyallup.
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V
MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.
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