Quality Dir & Patient Safety Officer

Job Details

Job Number:

Tacoma, WA

MultiCare Health System

Management / Supervisory

Quality Management

Management / Supervisory

Employment Type:
Full-Time Regular


as per position requirements

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Position Summary:
Aligned with MHS Strategy and in collaboration, the Quality Director & PSO provides leadership to implement and improve the facility quality management system, the Patient Safety Program and improvement plans that are driven by patient safety and clinical quality performance, system objectives, and required clinical results. This leader is skilled in adapting system strategies and plans to meet the needs of the facility (s). Reporting to the CNE and the VP of Q, S and CI, participates in the facility Executive Team and the Quality Management Department leadership team, ensuring collaboration and alignment. Coordinates and improves the facility QSSC(s) to increase efficiency, effectiveness and value. Integrates the quality management domains at the facility level to include accreditation and regulatory readiness, infection prevention, clinical quality, patient and family engagement and patient safety elements. Serves as facility Patient Safety Officer, providing expertise and oversees the implementation of the Pt Safety Program including the High Reliability Organization program and coordinates the Event Management Process(es). Develops, implements and monitors the facility Performance Improvement Portfolio, ensuring the application of ID-PDSA and contemporary PI tools.
Key Relationships: Organizes, collaborates (with functional Directors) to supervise, coordinate and partner to assign and align priorities for the onsite team assigned to the locations including quality, patient safety program manager, patient advocate, accreditation manager and IP.

Minimum Requirements:
Training and demonstrated use of PI tools
Minimum of 5 years of management or quality program management experience in a hospital or health care setting

Bachelor’s degree in nursing or health related field, required
Master’s degree in health-related field, strongly recommended
Current Washington state license in area of clinical expertise
Specialty certification desired, such as CPHQ

Rated 3.5 out of 5 stars
Reviews and Ratings on
"Good benefits. Good pay. Good learning opportunities."
- Former Employee
in Tacoma, WA

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