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Job Number: 51942
Location:
Spokane Valley, WA
Job Category: Clerical / Admin Support
Employment Type: Part Time - Regular
Multicare Entity: Valley Hospital -Spokane
FTE: 0.8
Specialty: Not Applicable
Department: Access Services ED VHS
Shift: Night
Work Schedule: Night

The reasons to work at MultiCare are as unique as the people who do.  Join us for the professional challenges you seek.  In the settings you prefer.  With schedules that fit your life.  Learn more at www.multicarejobs.org

Position Summary:
Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED; Collection of accurate demographic information; Collection of correct insurance information for proper billing; Use of insurance management tools; Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations); Refer patients to financial patient advocate for charity care and other assistance; Time management of patient flow; Self-motivation and professionalism; Excellent Communication skills; Department and House wide phone calls; Appropriate documentation as related to patient accounts; Perform limited order entry; After probationary period, may train new employees; Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patient served on his/her assigned locations with the upmost customer service providing a positive patient experience; Perform related duties as required.

Minimum Requirements:
Hospital registration or Medical office experience preferred

Education/Licenses/Certifications:
A high school diploma or GED is required

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at candidateexperienceteam@multicare.org.