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Job Number: 51954
Spokane, WA
Job Category: Clerical / Admin Support
Employment Type: Full-Time Regular
Multicare Entity: Deaconess Hospital
FTE: 1
Specialty: Not Applicable
Department: Preadmit Cente DHS
Shift: Day
Work Schedule: Variable

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Position Summary:
Daily operation in pre-registration, scheduling and registration of outpatient, observation, inpatient and ED; Collection of accurate demographic information; Collection of correct insurance information for proper billing; Use of insurance management tools; Obtain correct insurance benefits (co-pays, deductibles, pre-certification, referrals and authorizations); Refer patients to financial patient advocate for charity care and other assistance; Time management of patient flow; Self-motivation and professionalism; Excellent Communication skills; Department and House wide phone calls; Appropriate documentation as related to patient accounts; Perform limited order entry; After probationary period, may train new employees; Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age and cultural needs of the patient served on his/her assigned locations with the upmost customer service providing a positive patient experience; Perform related duties as required.

Minimum Requirements:
Hospital registration or Medical office experience preferred

A high school diploma or GED is required

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at