Careers As Unique As You


Supervisor- Patient Financial Services

Job Number: 48041
Tacoma, WA
Job Category: Management / Supervisory
Employment Type: Full-Time Regular
FTE: 1
Specialty: Not Applicable
Department: Patient Financial Services
Shift: Day
Work Schedule: Day

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Position Summary
The Supervisor of Patient Financial Services is a frontline supervisory role responsible for ensuring the timely and accurate collection of cash resolving outstanding accounts receivable.  This position operates independently and directly supervises patient financial services staff.  This position requires complex data analysis and is required to make independent decisions within the scope of responsibility.  Major decisions are subject to the review and approval of the Manager, Director or Vice President.  Internal contacts consist of all levels of staff and management throughout MHS.  External contacts consist of patients and their families, insurance companies, physicians and their staff, state and federal agencies, auditors, and vendors. Contacts are for the purpose of resolving problems and issues, and discussing sensitive and confidential information with all contact levels.

Minimum Requirements
Three years experience in healthcare
Experience in insurance follow-up
Previous experience and demonstrated skills in a leadership or supervisory role
Five or more year’s exceptional experience in progressively more responsible positions that demonstrate critical thinking skills and independent judgment

Bachelors degree in Business, Accounting, or Finance
A combination of post high-school education and 6 years of recent relevant experience may be substituted for bachelor’s degree requirement, with HR Compensation approval and provided the individual commits to pursuing and completing the graduate degree within a specified time frame

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MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.

If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at