The Centralized Imaging Access Supervisor is responsible for leading the scheduling operation and functions of our Imaging call center team. This is a front-line leadership position directly supervising a staff of full-time, part time and on-call employees scheduling radiological appointments. Work situations require leadership, organization, prioritization, good judgment, independent decision-making and discretion to sensitive situations. Major decisions are subject to the review and approval of the Call Center Manager. External contacts include patients, physician offices, insurance companies, DSHS, Medicare, and Medicaid. Internal contacts consist of all staff and management throughout MultiCare.
Two (2) years of experience in scheduling operations/functions
Previous experience and demonstrated skills in a leadership or a supervisory role; two years’ supervisory experience preferred
Experience working in a highly computerized environment
One (1) years EPIC/ Radiant Imaging system preferred
Two (2) years of Imaging experience and/or knowledge about Imaging modalities preferred
Associates degree or two (2) additional years of experience in lieu of degree will be considered
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V
MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.
If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at email@example.com.