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Senior Risk Manager - Behavioral Health Network

Job Details

Job ID: 87700
Location: Puyallup, WA
Entity: MultiCare Health System
Category: Behavioral Health
Specialty: Not Applicable
Department: System Risk & Compliance Svcs
Employment Type: Full-Time Regular
Primary Shift: Day
Work Schedule: Day shift
Position for Behavioral Health will have a matrixed reporting relationship with MultiCare Behavioral Health Network CNO.

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Position Summary:
The Risk Manager Senior assists the System Risk & Compliance Officer in planning, directing and coordinating the system/region wide programs for MultiCare Health System Risk Services. The incumbent oversees selected programs to ensure that risks are identified, analyzed and controlled. This position serves as a resource to physicians, leadership and staff in clarifying, as well as mitigating or resolving risk management issues or potential risk management issues. Responsibilities include organizing, coordinating, and carrying out programs to control the clinical risks associated with patient care services. The Risk Manager Senior collaborates with other risk managers, patient safety specialists, patient advocates, infection prevention specialists and others to; prevent and mitigate patient harm and the associated potential professional liability exposure; to ensure regulatory compliance with respect to the management of adverse patient events and patient grievances and to assess and manage any event, activity or program that may involve significant risk of patient harm on a proactive or reactive basis.

This position requires the ability to interact effectively with MultiCare’s executive and clinical leadership and management, as well as patients and their families to develop and implement mitigation strategies to resolve and/or mitigate patient safety concerns and adverse outcomes of care. The position requires an intimate knowledge of healthcare operations, accreditation standards, and regulations and the ability to apply them. It also requires the skill necessary to facilitate, negotiate and investigate matters of a sensitive and confidential nature.

Minimum Requirements:
Four-five years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience is preferred
Four to five years of experience as a clinician and/or equivalent work experience in a health care setting is preferred
Four years of experience working with the public to resolve disputes or equivalent work experience is preferred
Four to five years of experience developing and using databases to report information is preferred
Four to five years of experience in risk management or the like required
Consideration may be given to internal candidates not meeting the minimum qualifications

Bachelor’s Degree required
Master’s Degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree is preferred
Risk Management credentials, such as the Associate in Risk Management (ARM) or certificate program in Healthcare Risk Management (CPHRM) are preferred or obtained within 1 year of hire

Additional Information:
The Senior Risk Manager will work in partnership with MultiCare Behavioral Health Network CNO.

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