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Medical Assistant / Clinical Concierge - Indigo North UC End Float Pool

Job Details

Job ID: 50783
Location: Mill Creek, WA
Entity: Indigo
Category: Medical Assistant
Specialty: Urgent Care
Department: UCC Indigo Float Pool
Employment Type: On-Call/Per-Diem
Primary Shift: Variable
Work Schedule: On-Call - North End Float
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Position Summary:
The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients and completing or assisting with front office duties on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a physician. This position works closely with the physicians, other clinical staff, and front office staff. Work situations are a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate the Clinical Concierge has continuous contact with physicians, patients, patient families/ significant others, community agencies, and patient care staff and management.

Minimum Requirements:
One (1) year experience in physician's office or other medical facility preferred

Education/Licenses/Certifications:
Medical assistant certification from an accredited training program
Washington State Medical Assistant-Certified (MA-C) Certification for Washington workers

Additional Information:
The Float Pool locations: South Seattle, extends to the Eastside, and up to South Snohomish County. Click here to Take a Tour of MultiCare Indigo Urgent Care.

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